Because they'll stop interacting with us.
First of all, this is a pay site but I don't ever recall signing a customer agreement, guaranteeing me anything on a daily, weekly, monthly basis. There is a natural flow and schedule which we are used to but if I don't like the type of content, or its frequency, it is my right to stop paying. I'm not sure why paying would give me the right to complain openly about the service I am getting. That's pretty shitty behaviour quite frankly. If you have a problem at a restaurant, would you stand up in the middle and berate the chef?
Back to my first point about interaction: it is extremely rare in media to have the journalists and reporters bring the audience into their world. The Fort bridges that gap and for the Mods to spend their time, not just ensuring the rules are adhered to, but actually converse with us is phenomenal. I'm starting to wonder why they continue to do so. Our monthly payment doesn't guarantee us that they'll answer our questions. So if we want to continue benefiting from their engagement WITH us, I would ask those few (but loud) critics to back off.
And if the Mods want to boot anyone out, I'll cover their lost subscription for a year. Why? Because it's worth it to me to clean this up.
I employee 20 journalists at my company and not one of them would be willing to spend the time any of the Mods do, with their respective audiences.
Know what we have is unique and if you don't like it, why shit on it? Just pack up and go.
Thank you,
Joe
First of all, this is a pay site but I don't ever recall signing a customer agreement, guaranteeing me anything on a daily, weekly, monthly basis. There is a natural flow and schedule which we are used to but if I don't like the type of content, or its frequency, it is my right to stop paying. I'm not sure why paying would give me the right to complain openly about the service I am getting. That's pretty shitty behaviour quite frankly. If you have a problem at a restaurant, would you stand up in the middle and berate the chef?
Back to my first point about interaction: it is extremely rare in media to have the journalists and reporters bring the audience into their world. The Fort bridges that gap and for the Mods to spend their time, not just ensuring the rules are adhered to, but actually converse with us is phenomenal. I'm starting to wonder why they continue to do so. Our monthly payment doesn't guarantee us that they'll answer our questions. So if we want to continue benefiting from their engagement WITH us, I would ask those few (but loud) critics to back off.
And if the Mods want to boot anyone out, I'll cover their lost subscription for a year. Why? Because it's worth it to me to clean this up.
I employee 20 journalists at my company and not one of them would be willing to spend the time any of the Mods do, with their respective audiences.
Know what we have is unique and if you don't like it, why shit on it? Just pack up and go.
Thank you,
Joe