I am now into my second bag of coffee, and I must say, the coffee is fantastic. I live in an area with a lot of craft roasters, and Blue Ridge more than measures up. On top of that, I have been treated as if I now have a personal coffee supplier. I have emailed back and forth with Chris several times, explaining what I like, describing flavors, etc. I am very happy with the coffee, the service, and the personal commitment from Chris to make sure I am fully satisfied. I highly recommend giving these guys a shot!